Refund and Returns Policy
Refund & Return Policy
At [SVG Bundle], we strive to provide high-quality digital SVG products that meet your creative needs. Since our products are digital and delivered instantly, we have specific guidelines regarding refunds and returns. Please read the following policy carefully before making a purchase.
Digital Products & Refund Eligibility
Due to the nature of digital products, all sales are final. Once a purchase is completed and the files are delivered, they cannot be returned, and no refunds will be issued, except in the following cases:
1. Corrupt or Unusable Files
If the digital files you receive are corrupted, damaged, or not working as intended, we will gladly offer a replacement. If a replacement cannot be provided, a refund may be issued.
2. Duplicate Purchase
If you accidentally purchase the same item more than once, please contact us with proof of the duplicate order, and we will issue a refund for the duplicate charge.
3. Non-Delivery
If you do not receive the download link or experience technical difficulties in accessing your files, please reach out to our support team at [Your Contact Information] within 14 days of purchase, and we will assist you in resolving the issue.
How to Request a Refund?
If you believe you are eligible for a refund based on the above criteria, please follow these steps:
1. Contact Us
Send an email to [Your Email Address] with your order number, the reason for the refund request, and any relevant details about the issue.
2. Review Process
Our team will review your request and respond within [3] business days. If your request is approved, the refund will be processed to your original payment method within [10] business days.
3.Exclusions
Please note that refunds will not be issued for the following reasons:
Change of Mind
We do not offer refunds if you change your mind after purchase.
Unauthorized Sharing
If our products are found to be shared or redistributed without authorization, we reserve the right to deny a refund.
Contact Us
If you have any questions about this Refund & Return Policy or need assistance, please visit Contact Us page.